Thursday, 16 August, 2018

Mobile users can switch providers via text under Ofcom reforms

Mobile users set to switch with just a text Mobile users can switch providers via text under Ofcom reforms
Eleanor Moreno | 20 December, 2017, 01:38

Lindsey Fussell, Ofcom's consumer group director, said: 'Too many people are put off by the hassle of switching mobile provider.

"While it's disappointing Ofcom did not go further, this is still an improvement that will make it easier for more customers to get a better deal", Neudegg added.

The change is due to come in by July 2019, and Ofcom said it should mean fewer people are "put off by the hassle of switching mobile phone provider".

Around two in five mobile switchers - or 2.5 million people - experience at least one major problem when switching, while seven in 10 encountered "at least some" difficulty, according to Ofcom.

"So there will be an 18-month implementation period before this comes into effect, meaning providers must comply by no later than 1 July 2019". The new rules will save consumers around £10m annually, Ofcom suggested. Said code comes directly from your current operator via an online form, a phone call, or even a quick free text message.

A user will be able to text one code or the other to their current provider and receive either a porting authorisation code (PAC), needed for porting the number to another network, or a cancellation code for those who don't require their current number any longer.


The unique switching code will be valid for 30 days.

The new procedure doesn't invalidate obligations such as early termination charges, outstanding handset costs or pay-as-you-go credit balances, which must be included in the response text from the current operator.

If you have already scanned through the diagram above you will notice another welcome change; the end of paying for old and new services at the same time - AKA the notice period. Passing on the code to their new provider will switch their service within one working day, with no notice period charges.

Ofcom today announced a major reform with regard to the way people leave one mobile telecoms company and (optionally) begin with another.

Mobile providers will also have to publish and promote "clear guidance" to help customers follow the new process and make informed switching decisions.

"Proper provision also needs to be made for customers on "bundled" packages, as well as those wanting to switch to forthcoming fibre-to-the-home (FTTH) broadband services".

Recommended

  • Thomas Fire forces nursing care patients to evacuate to SLO County

    Thomas Fire forces nursing care patients to evacuate to SLO County

    This week, while a fire northwest of Los Angeles still raged after destroying more than 700 homes, the U.S. They returned home from Colorado on Sunday and found little of what was left of their house.
    Browns look for first win of season against Ravens

    Browns look for first win of season against Ravens

    Kizer was also intercepted on Cleveland's third drive by Eric Weddle , who snared an overthrow for his sixth pick of the season. Flacco's.895 winning percentage against the Browns is the third best by an active quarterback against any opponent.
    National Football League  takes over investigation of Panthers owner Jerry Richardson

    National Football League takes over investigation of Panthers owner Jerry Richardson

    The Carolina Panthers founder and owner Jerry Richardson is under investigation for allegations of workplace misconduct . Richardson is a gentleman that I have the highest degree of respect for", Delhomme told The Associated Press.
  • Forecast Calls for White Christmas in Iceland

    Forecast Calls for White Christmas in Iceland

    Winds accompanying Wednesday's cold front could create blowing snow and reduced visibility through Thursday in the local area. RAIN and wind, and maybe a storm, could hit the country over the festive weekend, dashing all hopes of a white Christmas .
    Miss Iraq flee country after she took a selfie with Miss Israel

    Miss Iraq flee country after she took a selfie with Miss Israel

    She refused to take down the selfie, but warned her family members remaining in Iraq that they should get out of the country. On Facebook , she added, "With Miss Iraq, Practicing bringing world peace". "I always knew what I wanted to do in my life".
    Weinstein denies blacklisting actresses Ashley Judd, Mira Sorvino

    Weinstein denies blacklisting actresses Ashley Judd, Mira Sorvino

    Just seeing this after I awoke, I burst out crying. "They weren't the type of guys I wanted to work with - so I haven't". Sorvino and Judd are among a large number of women who have accused Harvey Weinstein of sexual assault and harassment.
  • AirPods Sold Out Until Early January 2018

    It would be weird for Apple to start selling a new charging case mere months before refreshing the full product. A worldwide shortage of AirPods means many Apple fans will be stuck without earphones this Christmas .
    Boy calls 911 to catch the Grinch

    Boy calls 911 to catch the Grinch

    So imagine her surprise when Officer Lauren Develle arrived on the family's doorstep later that evening to reassure the boy. Tylon's brother shared the encounter on social media and the video went viral racking up nearly 35,000 shares.
    Ryanair offers to meet with union before Wednesday's planned strike action

    Ryanair offers to meet with union before Wednesday's planned strike action

    The announcement was made on Sunday night by the Impact trade union which also represents in this case Ialpa, the pilots' union. Ryanair said: "We'll do all we can to minimise disruption". "Union meetings planned next week and January".
  • Google Is Killing its Tango Augmented Reality Platform

    Google Is Killing its Tango Augmented Reality Platform

    ARCore is yet another augmented reality platform from Google which was announced back in August this year . It will support the Pixels (of course), but also phones from Samsung, Huawei, LG, and others .
    Eagles' slow start leads to halftime deficit vs. Giants

    Eagles' slow start leads to halftime deficit vs. Giants

    Then the Eagles seemed to gather themselves, allowing just three points on the Giants' next five possessions. Manning was 29-of-45 for 367 yards, with three touchdowns and an interception heading into the final drive.
    Rose McGowan SLAMS Meryl Streep In New Tweet!

    Rose McGowan SLAMS Meryl Streep In New Tweet!

    Rose McGowan has no time for the "hypocrisy" that she says will be on full display during the planned Golden Globes blackout. The Marchesa comment was a reference to the fashion line designed by Weinstein's estranged wife Georgina Chapman .

Travel disruption expected as Met Office issues fog warning for Peterborough Travel disruption expected as Met Office issues fog warning for Peterborough The cold temperatures may bring a festive feeling, but the Met Office is doubtful of any widespread snowfall on 25 December. Dense fog advisories are typically issued when fog has the potential to reduce visibilities to a quarter mile or less.

People allergic to eggs, safe to get flu vaccine People allergic to eggs, safe to get flu vaccine Brammer said that other types of flu are around, including influenza A H1N1 and a couple of influenza B viruses. She said there are three main strains of flu going around.

Gas prices are falling. Here's where to get the cheapest in Miami Gas prices are falling. Here's where to get the cheapest in Miami Florida gas prices are 13 cents less than a month ago, but 6 cents more than this time past year , AAA reported. AAA report the national average price for a gallon of gasoline dropped two cents last week to $2.46.

WannaCry cyber attack: North Korea was 'directly responsible' WannaCry cyber attack: North Korea was 'directly responsible' Bossert called the attack in which victims received ransom demands to unlock their computers "cowardly, costly and careless". Whenever possible, we will work with partners, industry and allied governments, who share our market based values.

WWE Announces Women's Royal Rumble Match WWE Announces Women's Royal Rumble Match Unless of course they grab some people from NXT and the Performance Center. The Royal Rumble is scheduled to take place on January 29 in Philadelphia.

Rahul Gandhi takes over as president of Indian National Congress party Rahul Gandhi takes over as president of Indian National Congress party Earlier in the day, the Gandhi scion took over the Congress' reins from his mother, Sonia Gandhi, at a ceremony held at the party's 24 Akbar Road headquarters here.

Samsung introduces the Galaxy A8/A8+ (2018) with two front cameras Samsung introduces the Galaxy A8/A8+ (2018) with two front cameras Samsung combines a 16-megapixel shooter with an 8-megapixel one, letting you shoot bokeh-style photos front-on. Coming to hardware, the Samsung Galaxy A8 (2018 ) and Galaxy A8+ (2018) come with an Octa-core processor .

Pop Star Jonghyun Of SHINee Dies At 27 Pop Star Jonghyun Of SHINee Dies At 27 Earlier this year, the group went on a world tour that took in the United States and released their fifth album, titled Five. The singer, who performed under the name Jonghyun , was found unconscious in a rented Seoul apartment on Monday evening.

Hearts end Celtic's run Hearts end Celtic's run But Hearts took the lead after 25 minutes at Tynecastle, 16-year-old Harry Cochrane rifling home his first goal for the club. Celtic appeared unsettled and were slapdash in possession under heavy pressure from Hearts' aggressive pressing.

WWE Clash of Champions WWE Clash of Champions While Zack Ryder was being interviewed in the ring, Rawley attacked him from behind and said that the Hype Bros were dead. I don't have a strong feeling about the match, but we'll go with Brian's idea since I like the idea of getting the U.S.

Kaka Retires: Former clubs and team-mates pay tribute Kaka Retires: Former clubs and team-mates pay tribute Kaka was, by nature, an attacking midfielder but due to his versatility he could be placed anywhere in the midfield. But in the end, he arrived at Real Madrid for 67m euros nearly at the same time with Ronaldo.

Griezmann apologises after posting blackface photo on social media Griezmann apologises after posting blackface photo on social media Griezmann at first reacted to the criticism by tweeting: " Calm down friends, I'm a fan of the Harlem Globetrotters and of this great era".

Refs gift Patriots game with this mind-boggling Steelers non-catch Refs gift Patriots game with this mind-boggling Steelers non-catch That's more yards than he'd had in any game except for Minnesota, when Bryant finished with three catches for 91 yards and a TD. Brown, who appeared unable to put any pressure on the leg, was helped off the field by members of Pittsburgh's training staff.

Pentagon Never Admitted Having Secret UFO Program. Until Now Pentagon Never Admitted Having Secret UFO Program. Until Now From then on, Elizondo said in an interview, he worked with officials from the Navy and the Central Intelligence Agency . A number for Bigelow Aerospace in Las Vegas was not answered Saturday, and voice mail for the number was out of order.

Braves Deal Matt Kemp to the LA Dodgers Braves Deal Matt Kemp to the LA Dodgers Terms were not disclosed for the free agent, but a source told ESPN that the deal is worth between $12 million and $14 million. He previously played for the Dodgers from 2006 to 2014, hitting 182 home runs - fourth-most in Los Angeles history.