Friday, 19 October, 2018

Taxpayer-owned RBS is closing 259 branches around the country

Taxpayer-owned RBS is closing 259 branches around the country Taxpayer-owned RBS is closing 259 branches around the country
Lisa Bryan | 02 December, 2017, 01:33

If you're one of the many customers likely to be affected, what can you do?

Natwest is closing five branches in Norfolk.

However, RBS hopes to limit the number of redundancies to 680 by redeploying the remaining staff.

Royal Bank of Scotland (RBS) has entered December with an unwelcome gift for its employees, announcing 680 jobs will be cut as it marks 259 branches for closure.

NatWest spokesperson Kate Visser said: "Since 2012 we have seen the way in which people use NatWest Gainsborough branch change dramatically, with now 86 per cent of customers already banking in other ways locally".

The bank said it was seeking to manage job losses on a voluntary basis and keep compulsory redundancies to a minimum.


The bank has pointed to the rise in mobile apps and online banking for the 40 per cent reduction in brick and mortar branches.

NatWest has announced it is to shut its Gainsborough branch next year. As part of this, our new community banker provides customers with personal assistance and support to access our non-cash services, as well as help with achieving their financial plans and goals - replicating numerous services available in our branches.

An RBS spokesman said: "More and more of our customers are choosing to do their everyday banking online or on mobile".

"Our community bankers will get to know the local community, engage with local groups and provide training and education on issues such as fraud and scams protection in the local area".

Rob MacGregor, Unite national officer said: "The Royal Bank of Scotland has made a decision to decimate its bank branch network". However, understandably, unions have heavily criticised the decision; Rob MacGregor, Unite national officer, called the branch closures "savage", and asked why the Government was signing off on such a heavy package of closures, particularly when the group is still 72% owned by the taxpayer.

RBS ATMs don't need to be attached to an RBS branch and Post Offices also offer withdrawl and deposit services for most major United Kingdom banks.

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