Sunday, 17 December, 2017

American Airlines Glitch Could Strand Thousands Of Holiday Flights

American Airlines is offering its pilots 150 percent of their hourly pay to work during the holidays after a glitch allowed too many pilots to take vacation at the same time Report: American Airlines glitch causes pilot shortage on thousands of flights over holidays
Kenneth Drake | 01 December, 2017, 06:47

Just ahead of the year-end travel crush, a glitch in American's computer scheduling system - the one on which pilots bid for time off based on seniority - left more than 15,000 flights without pilot crews between december 17 and december 31, the pilots' union said Wednesday.

More than 15,000 scheduled American Airlines flights are now without pilots for the busy holiday season following a glitch in a computer scheduling system, The Dallas Morning News reported.

The group estimated that more than 15,000 flights from December 17-31 - a critical holiday travel period - were affected.

"On Friday, management disclosed a failure within the pilot schedule bidding system".

According to Bloomberg, too many pilots were granted time off during the month of December.

Because management unilaterally created their solution in violation of the contract, neither APA nor the contract can guarantee the promised payment of the premium being offered.


The Allied Pilots Association is offering to help American Airlines come up with incentives that would convince pilots to give up their preapproved vacation days to deal with the crisis.

American Airlines said it expects to avoid cancellations during the holiday season though the use of reserve pilots and by paying pilots who pick up designated open trips 150% of their hourly rate. As of today, the union says they have not resolved the shortage.

Officials at American Airlines are scrambling after a computer glitch left thousands of flights during Christmas week without pilots. Still, industry experts say the increased complexity of airline computer systems is to blame for a growing number of glitches that have recently grounded airplanes and posted ultra-cheap airfares.

The Allied Pilots Association told CBS News that right now thousands of flights are at risk of being canceled.

Miller said the glitch caused the scheduling system to show the airline had ample staffing coverage for some planned flights when it actually did not.

"We're gonna have to get creative", said Tajer.

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